SERVICES

Whether you want identify emerging issues and trends affecting your library, or get a deeper understanding of an existing problem,  I can review of the issues and provide you with the next steps so you can take action

Projects that involve multiple participants and stakeholders require organization, attention to detail, and effective communication.  Let me assist you with defining your project needs and help you keep your project on track and moving forward

Libraries are great at collecting statistics.  But a pile of numbers in your annual report doesn't always demonstrate the value of your library to its users and funders. I can help you sort through the data, identify trends and patterns, and start you on the path to collecting qualitative data that measures your impact on your community

 A well designed website is intuitive, accessible, and even fun to use.  But websites aren't the only thing that your users experience - every physical and virtual service is an opportunity to fulfil your users needs. I can use UX principles and tools to assess and improve all aspects of user experience in your library