With 20+ years of experience in libraries and in the public sector, I can help you with:
I like to keep the user's perspective in mind at all times by using design thinking approaches
By doing the research and focusing on the user’s viewpoint, I can help define and solve the right problem - and that may not be the one you had in mind!
To "ideate" is to brainstorm solutions. Everyone has the potential to generate great ideas, with the right guidance and support
ide·a·tive | \ īˈdēətiv
IDEATIONAL: broadly : of or relating to ideas